My live stream won’t start

When you start a live stream, the input status should be changed almost immediately – that means we receive your stream. If input status doesn’t change, it means we won’t receive your live-stream ingest. Test the following:

1 – check the settings in your streaming software. Are you using the correct settings for this Streamio account

2 – does your network allow you to stream? Read below how you can test it. If there is a network problem, you need to contact the IT manager on the network in question.
















To stream, you must be able to send an “rtmp stream” on “port 1935”. You can easily test whether this “port is open” by browsing to

If everything works properly it says “your network allows you to use this port”.

livestream testing networks