Step-by-Step Webinar Setup in Streamio

1. Plan Your Webinar and Create an Event in Streamio

Start by deciding on your topic, format, and date. Once that’s clear, go to your Streamio account and create a new Event.

In the event settings:

• Set the start and end time for your webinar.
• Add a lead time (for example, 10 minutes before the official start) so that early viewers see a standby state instead of an empty player if you start the stream early with a pre-show, countdown, or just by streaming a still image.
• Add a clear title and description so the event is easy to identify later.

If you’re new to Events, you can use this support article to create Events in Streamio.

2. Customize Branding for the Event States

Streamio lets you upload different images for key states in the event player:

• Before the event: for example, a branded “Starting soon” or welcome slide. 
• After the event: a thank-you slide or message pointing visitors to the recording.
• During the event: a short message explaining that nothing is streaming right now, or that you’re resolving an issue.

Note that all these texts can be updated as needed.

Use your own colors, logos, and tone of voice so the whole experience feels like part of your brand. 

3. Configure Channel Redirects

Next, check the settings (under the appearance tab) on the Streamio channel where the event will be published.

A common setup is:

• During the webinar, visitors to the channel are redirected directly to the live stream.
• After the event, the channel is updated so that visitors see the Start page, where the recorded webinar is available.

This helps people find the live broadcast when it’s happening and the recording afterward without having to send separate links.

4. Set Up Registration and Emails in Fienta

To manage registrations, create an event in Fienta and link to the page where the webinar will be streamed.

In Fienta you can:

• Create a registration page (for free or paid tickets).
• Decide whether attendees need to enter a ticket code to access the event.
• Customize the confirmation message and emails.
• Send reminders before the webinar.

 

For most webinars, it works well to send:

• A confirmation email immediately after registration.
• A reminder one day before the webinar.
• A final reminder one hour before the start.

If you use a CRM, Fienta can send webhooks to your CRM or to no-code platforms such as Zapier, Make, or N8N. This way, new registrations and who is participating can be sent to, for example, your CRM. Please note that CRMs, Fienta, Zapier, Make, and N8N are external tools not covered by Streamio support.

5. Choose and Configure Your Streaming Software

For many webinars, Streamio Studio is the simplest choice. It runs in the browser, can share your screen and webcam, and connects directly to your Streamio channel without extra software.

If you prefer other encoders or production tools, you can also stream to Streamio using virtually any platform. We support RTMP/RTMPs and SRT. You can find all the settings you need under the “Streaming settings” tab in the Live section.

You can find a getting-started guide for Streamio Studio here.

6. Enable and Staff the Chat

If you want interaction during the webinar, enable Streamio Chat on the event or channel.

A simple and effective setup is:

• One person presenting.
• Another person logged into Streamio to moderate chat, reply to quick questions, and flag questions for the presenter to answer live.

The Streamio Chat guide has more details on how to enable and configure it.

7. Run a Full Test Before the Live Date

At least once before the real webinar, do a dry run:

• Start a test event and connect your streaming software or Streamio Studio.
• Check audio and video quality.
• Test screen sharing or slides.
• Confirm that chat is working.
• Make sure the lead time and branded images behave as expected.

Important: If you are using Streamio events, livestreams are only shown in the live-tab and chat-tab of the Streamio interface, as long as the test time doesn’t match any event (+ lead time). This means that you are good to test as much as you like before the event.

Tip: If you need training, you can record it to your local computer from Streamio Studio so that you can keep it to yourself!

If you use Fienta and a CRM integration, you can also do a small internal test registration to make sure contacts end up where they should.

8. Go Live on the Day of the Webinar

On the day itself:

• Start your live stream during the lead time window so that early attendees see your standby content and verify that it works.
• Keep an eye on Streamio’s live status in the dashboard.
• Have your moderator watch the chat and share questions with the presenter at suitable moments.

This structure keeps the presenter focused on content while someone else handles interaction.

9. Handle the Recording, Subtitles, and Trimming

When the webinar ends, Streamio automatically saves the recording in your channel. 

Afterwards, you can:

• Use automatic subtitles to generate captions.
• Trim the video to remove the lead-in or any waiting time at the start.
• Update the title, description, and thumbnail if needed.

Once that’s done, the recording is ready to be shared or embedded.

Tips:

Regardless of whether you are using Streamio Studio or another tool, it is best practice always to record locally anything you livestream. The servers can only record what they receive; problems on the internet could affect or even destroy a recording.

Set up recording in the livestream (check that Auto record is set to on, that the Title is what you want, and the Tags for the recording match those of the channels or playlists that should display the video.

You can turn on Instant play to make the recording instantly available after the event.

10. Share the Recording and Follow Up

From your CRM or email tool, send a follow-up email to everyone who registered, including:

• A link to the recording in your Streamio channel.
• Any additional resources mentioned during the webinar.
• A short survey or feedback form, if you want input for future sessions.

You can also use Streamio’s pay-per-view and ticketing integration with Fienta if you want to control access to on‑demand recordings.